![]() Turn on the computer and tap the F2 key several times until you see the One Time Boot Menu.If the computer cannot boot into Windows, run the preboot diagnostic test on a Dell computer: Dell offers both integrated and online diagnostics. ![]() Reboot your computer and check to ensure that the application has been uninstalled.To determine if your Dell computer is experiencing a hardware problem, it is recommended that you first run a hardware diagnostic test.Touch and hold or right-click Skype from the list and select either Remove or Uninstall.Touch or click appwiz.cpl (Control panel item) to open the Programs and Features window.Close Skype and ensure it is not running in the background.To uninstall Skype, perform the following steps:.This website also offers instructional videos on how to use the Skype program. The Skype software can be downloaded from the Skype website.This article provides help with Microsoft Office programs, A Guide to the various Microsoft Office programs available on your Dell PC. You will need this program to view any PDF files such as the Quick Start Guides or Owner's Manuals. You can download and install those programs by using Dell Digital Delivery, for more information see the following links:Ī free PDF reader (Acrobat Reader DC) is available for free from Adobe. Some of the software that is sold at the time of purchase has to be downloaded once you receive your computer. Such as Dell Backup Solutions and Dell SupportAssist for PCs and tablets. The Dell Download Center provides information about software you may have bought and software that is already installed on your computer. It includes recovery options for when Windows does not start correctly. The Dell Windows Backup Media and Recovery Options page provides information about backing up your Windows Operating System. Start attaching devices one at a time and testing to see if the computer will turn on.Insert the AC into the computer and a good electrical outlet (not on a surge protector or power strip).Ensure the connections on the power cable and AC adapter are firmly pressed together.Remove the AC adapter from the computer and unplug the AC adapter from the electrical outlet.Peripherals also include external storage devices such as flash drives, USB devices, printers, cards, so forth. Disconnect all devices including the keyboard, mouse, and external monitor.Press the power button for at least 15 seconds to ensure the computer turns off.When the Battery LED does not blink with an Amber and White pattern, perform the following steps: For more information, browse to Dell BIOS Updates (see the How do I update BIOS using a USB flash drive? section).įor additional help with your computer, please Contact Technical Support. Try to flash the BIOS to the latest version. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when the Diagnostic Error Codes are being displayed. The computer will not shut down when displaying the Diagnostic Error Codes.ĭiagnostic Error Codes will always supersede any other use of the LED. The battery LED will pause for 3 seconds before the next cycle repeats itself again. ![]() The battery LED blinks 2 times with an Amber color, followed by a pause and then blinks 3 times with a White color. Followed by a longer pause before the next cycle starts again with the LED off for 3 seconds.įor example: For a No Memory Detected Error (2,3). Second Group: The LED blinks with a White color 1 to 9 times. The blinking patterns will consist of 2 sets of numbers being represented by a group of Amber blinks, and then a group of White blinks.įirst Group: The LED blinks with an Amber color 1 to 9 times, followed by a brief pause with the LED off for 1.5 seconds.
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